This Privacy Policy explains what personal data kis888 collects, how we use and protect it, and what rights you have in relation to your information. We are committed to handling your data responsibly and in compliance with applicable data protection law.
Summary: kis888 collects personal data to operate your account, process transactions in MYR, comply with our gaming licence obligations, and improve the platform experience. We do not sell your personal data to third parties for commercial marketing. You have the right to access, correct, and in certain circumstances delete the personal data we hold about you.
1.1 This Privacy Policy ("Policy") applies to all personal data processed by kis888 ("we", "us", "our") in connection with the operation of the kis888 online gaming platform accessible at kis888.win and its mobile interface ("Platform").
1.2 By registering an account with kis888 or using any of its Services — including Slots, Live Casino, Sportsbook, Lottery Magnum, or Sic Bo — you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.3 This Policy is incorporated by reference into the kis888 Terms and Conditions. Capitalised terms not defined in this Policy carry the meanings given to them in the Terms and Conditions.
1.4 kis888 operates as a data controller in respect of the personal data it processes about registered Members and Platform visitors. We take our data protection obligations seriously and implement technical and organisational measures proportionate to the risks involved in processing your information.
kis888 collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Registration & KYC verification |
| Contact Data | Email address, Malaysian mobile number, residential address | Registration |
| Financial Data | Payment method details (Touch 'n Go, Boost, Maybank, CIMB, etc.), transaction history in MYR, deposit and withdrawal records | Deposit / withdrawal |
| Gaming Activity Data | Bet history, game session logs, win/loss records, bonus usage, wagering patterns | During Platform use |
| Technical Data | IP address, device type, browser type and version, operating system, login timestamps | Automatically on access |
| Communications Data | Live chat transcripts, support ticket content, WhatsApp message records | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion elections, cooling-off periods applied | Account settings changes |
2.1 kis888 does not knowingly collect special category data (such as health information or biometric data) except where strictly required by applicable gaming regulatory requirements.
3.1 Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, use Platform features, or contact kis888 Customer Support.
3.2 Automatically — through cookies, server logs, and analytics tools that capture Technical Data each time you access the Platform. See Section 7 for our Cookie Policy.
3.3 From third parties — including identity verification service providers used in our KYC process, payment processors (such as FPX gateway operators), and fraud detection partners. Data received from these sources is treated with the same protections as data collected directly.
kis888 processes your personal data on the following legal bases:
kis888 uses personal data for the following purposes:
kis888 does not sell your personal data to third parties for commercial purposes. Data is shared only as described in this section.
6.1 Service Providers: We share data with vetted third-party providers who support Platform operations under binding data processing agreements. These include payment processors (FPX, Touch 'n Go, DuitNow), identity verification services, game content providers, cloud hosting providers, and customer support platforms.
6.2 Regulatory Authorities: We may disclose personal data to gaming regulators, financial intelligence units, law enforcement agencies, or courts where required by law, court order, or our gaming licence conditions.
6.3 Responsible Gaming Bodies: In certain circumstances, data may be shared with self-exclusion databases or problem gambling support organisations where required by our responsible gaming obligations or requested by the Member.
6.4 Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, personal data may be transferred as part of that transaction, subject to equivalent data protection commitments.
7.1 The kis888 Platform uses cookies and similar tracking technologies (such as web beacons and local storage) to operate correctly, maintain your logged-in session, and collect anonymised analytics data about Platform usage.
7.2 The following categories of cookies are used:
7.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the Platform.
8.1 kis888 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
8.2 Following expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you.
All data transmitted between your device and the kis888 Platform is protected by 256-bit SSL/TLS encryption — the same standard used by major Malaysian banking platforms including Maybank2u and CIMB Clicks.
9.1 kis888 implements the following technical and organisational security measures to protect personal data:
9.2 Notwithstanding the above, no data transmission or storage system is guaranteed to be 100% secure. Members are responsible for maintaining the confidentiality of their Account credentials. If you suspect a security incident involving your Account, contact kis888 support via Live Chat immediately.
Subject to applicable law and certain exceptions permitted under data protection legislation, you have the following rights in relation to your personal data held by kis888:
To exercise any of the above rights, submit a request to kis888 Customer Support via Live Chat or by email. We will respond within thirty (30) calendar days. We may need to verify your identity before processing a rights request.
The kis888 Platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from persons under 21. If we become aware that personal data has been submitted by an individual below this age threshold, that Account will be suspended immediately and the data deleted or returned.
11.1 Age verification is conducted as part of the kis888 KYC process. Any individual who misrepresents their age to gain access to the Platform does so in breach of our Terms and Conditions and applicable law.
12.1 The personal data of Malaysian Members may be transferred to and processed in jurisdictions outside Malaysia in connection with our hosting infrastructure, game content providers, and other third-party service providers. Where such transfers occur, kis888 ensures that appropriate safeguards are in place — including standard contractual clauses or equivalent data transfer mechanisms — to maintain a level of protection consistent with this Policy.
12.2 All service providers receiving personal data from kis888 are contractually bound to process that data only for the purposes specified, to maintain appropriate security measures, and not to further transfer data without our authorisation.
13.1 kis888 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Members via the Platform and, where practicable, by notification to your registered email address or mobile number.
13.2 The version number and effective date at the top of this document indicate the currency of this Policy. Continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Policy.
14.1 For any questions, requests, or complaints relating to this Privacy Policy or kis888's data processing practices, please contact us through the following channels:
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 via the kis888 Platform
WhatsApp: Available 24/7 via contact details provided on the Platform
This Privacy Policy was last reviewed and updated on 1 January 2026. v2.4
Our Data Commitments
Every data exchange between your device and the kis888 Platform is encrypted to the same standard as Malaysian banking apps. Your personal data and MYR transactions are protected in transit at all times.
kis888 does not sell, rent, or trade your personal data to third parties for commercial marketing. Data shared with service providers is bound by strict contractual data protection obligations.
Your kis888 account password is stored as an irreversible cryptographic hash. Not even kis888 internal systems can read your plain-text password. Login credentials are yours alone.
Access, correct, or request deletion of your data at any time. kis888 responds to data rights requests within 30 calendar days. Submit requests via Live Chat or email — no complex processes required.
Gaming activity data is used to identify patterns that may indicate problem gambling. This is a protective measure — not profiling for advertising. kis888's responsible gaming tools are always available in your account settings.
kis888 keeps data only as long as legally required. Identity and transaction records are retained for 5–7 years under AML and gaming licence obligations. Data is securely deleted or anonymised after retention periods expire.
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